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Delivery Information

What are the shipping fees?

​ Delivery costs vary according to the amount of purchase madeBeforetaxes:

Montant      Frais d'envoi     _cc781905 -5cde-3194-bb3b-136bad5cf58d_  

0-249.99$          5$ _cc781905-5cde -3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b- Regular post (without tracking number)

0-249,99$        20$ _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_    Expedited Post/Xpresspost 

250$ et +       Gratuit - 0$  _cc781905-5cde-3194- bb3b-136bad5cf58d_     Expedited post/Xpresspost 


What are the delivery times?

​ Packages are mailed the next business day following your order by Canada Post delivery service. The delivery time is 1-2 working days after the package is sent.

A tracking number will be sent to you by email at the address registered in your account to follow the progress of your order if necessary.


What is your return policy?

​If the beads ordered do not meet your expectations and the rows have not been cut, the beadsclimbs, please contact us by phone at 514-318-0386 to make an arrangement for the return. A store credit or refund may be issued to you depending on the situation.

Is it possible to collect my purchases in store?

​Yes, it is always possible to choose when paying for your order the option to pick up your pearls in store free of charge. We are open Monday to Friday from 8:00 a.m. to 4:00 p.m. at 620 Cathcart, suite 1063, Montreal, Quebec, H3B 1M1.


To ensure the fastest service, please notify us of the approximate time of your visit by email atinfo@perlainc.comor by phone at 514-318-0386.

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